“I have type 1 diabetes and I use an insulin pump which should be covered under my policy. I’ve just received a letter stating that my warranty will expire in March next year, and just want to make sure that a replacement one will be covered.”
“Insulin pump. Insulin pump, insulin pump.” I was waiting for a while as the gentleman I was on the phone with searched through the finer details of my policy. As he began reading out a list of things that were covered under my policy, I was convinced he had no idea what he was doing.
“I just want to make sure I get the right information for you. I know about insulin pumps because my daughter was diagnosed with type 1 diabetes at the age of nine.“
“Small world!” I replied.
“She refuses to go onto an insulin pump. She’s quite happy doing lots of injections of Novorapid.“
“Well, there’s no right or wrong way when it comes to managing diabetes. So long as she’s happy.”
“Is it well controlled? Are you doing all right with it?“
“Not every day is perfect. But I’m happy with how I’m doing. The pump and CGM have been life changing for me.”
For so many years, diabetes felt like an incredibly isolating condition to live with. I rarely acknowledged it, rarely felt comfortable with it, nor did I know a single other person with it. I felt like nobody could see my diabetes, nor did I even contemplate the possibility of there being other people out there who were just like me.
Today, even in a world of knowledge and connection, these moments of diabetes in the wild don’t seem all that difficult to find.
As it turns out, I probably just wasn’t looking hard enough.