In October, Animas signalled their intention to cease the manufacture and sale of their insulin pumps. While this news was initially limited to the US and Canadian markets only, the view was to eventually exit the market globally.
Yesterday, the news we had all been expecting was finally confirmed, with news that Animas had exited the market globally.
So what does this mean for Australia?
In the US, Animas referred their customers to Medtronic for the supply of consumables for in warranty pumps. Medtronic will continue to supply Animas consumables until September 30, 2019, after which consumers will need to make the switch to another brand of pump. Medtronic, Insulet (makers of the Omnipod tubeless pump), and Tandem (makers of the t-slim pump) have all provided options for Animas customers to make the switch prior to September 2019. More details about the US transition can be found here.
Australian distributor AMSL Diabetes has stated this will not be the case down under. AMSL will continue to supply pump consumables, replace in warranty pumps and provide 24/7 customer service, with further announcements to come. If you are thinking about starting on an Animas pump, there is apparently still some limited stock available.
Most importantly, there’s no need to panic. For the time being, nothing will change and in warranty pumps will still be serviced.
However with the manufacture of Animas pumps now ceased worldwide and limited new stock available, one has to wonder just how equipped AMSL will be to replace an in warranty pump at fault.
With a timeframe of September 2019 to cease the supply of consumables (albeit in the US), one would also be thinking that in-warranty customers will eventually need to be serviced by another brand of pump.
Will we be referred to Medtronic? Are AMSL hoping to acquire a new pump to distribute here in Australia? Will the manufacture of Animas consumables continue beyond September 2019 to service Australia? Time will tell.
My feeling is that someone starting on an Animas insulin pump today won’t be able to get a full four year’s use from it.
(And I’m feeling a little excited at the prospect of not having to wait until May 2020 to get that new pump feeling again).
AMSL’s announcement is here, and indicates that there are more developments to come.
Overnight, Johnson and Johnson (JNJ) have announced their intention to exit the insulin pump market globally. This follows an announcement in October last year that it was withdrawing from the US and Canadian markets. JNJ’s decision to close down its operations has been made for commercial reasons.
AMSL Diabetes will continue to provide the same high level of support our customers currently receive and customers will still receive a replacement if their pump develops a fault while under warranty. Warranty and replacement pumps, as well as consumables, will not be affected by this announcement.
Animas has also announced that in select countries it is working with a partner to transfer customers to another pump brand. Each market is being approached differently and in Australia, AMSL Diabetes will continue to work with Animas directly.
AMSL Diabetes have been proud partners of Animas for 15 years since launching the IR1000. We will continue to offer our leading 24/7 Australian-based customer service, technical support, and offer our full range of Dexcom CGM, Lifescan blood glucose meters, HypoPak fast acting glucose and accessory products.
For more information on how this announcement may affect you, please contact AMSL Diabetes on 1300 851 056 or email email@example.com.
We will have more updates and information on these latest developments soon. Make sure you follow us on our social media platforms (Facebook, Instagram or Twitter) to stay updated.